shipping policy

Section I: Shipping Fees

Orders place using our Site under $50.00 (USD) will incur a flat $5.00 (USD) shipping charge. The flat $5.00 (USD) shipping charge will automatically be waived on orders over $50.00 (USD).

Section II: Shipping Time

Holistic Hemp Healing ships all orders within 1 - 5 Business Days (Excluding Postal Holidays and unless otherwise specified for pre-orders) of the date the order is placed and the payment is received. A tracking number will be sent to the e-mail address provided by the customer within their order after the payment has been processed and a tracking number has been assigned.

Section III: Method of Shipping and Delivery

Orders will be shipped via USPS Priority. The expected delivery date range may vary depending upon distance, however USPS Priority tends to average 1-3 Business Days (Excluding Postal Holidays) from the Shipping Date. Estimated Delivery Dates can be checked using the tracking number assigned to your order. We currently only offer domestic shipping within the United States.

Section IV: Damage or Loss During Shipping

We are not responsible for any packages lost or damaged during shipping, however we encourage you to contact us if you encounter this issue so that we can help you facilitate a claim with USPS. If you would like more than $50.00 worth of Insurance on your shipment, please notify us of the amount when you place your order and your total due will be adjusted accordingly.

Return Policy

Section I: Terms of Purchase

During the checkout process you will be given the complete terms of your purchase. Included in those terms is your clear understanding that we are selling products containing CBD (cannabidiol) derived from industrial hemp oil. These products have not been evaluated by the FDA. We are committed to complete compliance with FDA regulations, and as such, because these products have not been evaluated by the FDA, we make no claims as to any extra benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are drawing your own opinions as to any additional benefits or use these products may provide. Your Authorization given at the time of purchase means you agree to and understand the entire return policy as well as all other terms and policies made available on this site.

Section II: Commitment to Quality

We take our commitment to quality very seriously. All of our products are tested for quality, and all shipments are carefully inspected before departure. Unopened products may be returned within 7 calendar days of the delivery date for a full refund excluding any shipping charges.

Section III: Damage or Loss During Shipping

We are not responsible for any packages lost or damaged during shipping, however we encourage you to contact us if you encounter this issue so that we can help you facilitate a claim with USPS.

Privacy Policy

This Privacy Policy governs the manner in which Holistic Hemp Healing collects, uses, maintains, and discloses information collected from users (each, a “User”) of the website (“Site”). This privacy policy applies to the Site and all products and services offered by Holistic Hemp Healing. Users may be subject to different protection standards, and broader standards may therefore apply to some. In order to learn more about the protection criteria, Users may refer to the applicability section.

Section I: How We Collect User Information

Capitalized terms that are not defined in this Privacy Policy carry the meanings given in our Terms of Use.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, place an order, subscribe to a mailing list, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information at any time, but this may prevent them from engaging in certain Site-related activities, such as purchasing a product or engaging in our newsletters.

Section II: Information We Collect from Social Networking Sites

If you create an account on our website through a third-party connection or log-in (for example, through Facebook, or by “following” or “liking” Holistic Hemp Healing on a third-party social media site, etc.), that third party may pass certain information about your use of its service to Holistic Hemp Healing. This information could include the user ID associated with your account, an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. The data we receive is dependent upon your privacy settings with the social network. You should always review and, if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to Holistic Hemp Healing

Section III: Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Site, such as the operating system, the Internet service providers utilized, and other similar information.

Section IV: Web Browser Cookies

Our Site may use “cookies” to enhance User experience. Users’ web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browsers to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Section V: How We Protect and Store Your Information

Your information collected through the Squarespace service may be stored and processed in the United States or any other country in which Holistic Hemp Healing or its subsidiaries, affiliates, or service providers maintain facilities. Holistic Hemp Healing may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which or its parent, subsidiaries, affiliates, or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

We care about the security of your information and use commercially reasonable safeguards to preserve the integrity and security of all information collected through the Service. However, no security system is impenetrable, and we cannot guarantee the security of our systems with 100% certainty. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation where appropriate, notify those individuals whose information may have been compromised, and take other steps, in accordance with any applicable laws and regulations. Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licencors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may change. These sites and services may have their own privacy policies and customer service policies in which we have no control. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own policies and terms of use.

Section VI: Sharing Your Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.

Section VII: The Type Of Data Collected and Stored

Mandatory Data: We require the collection of personal information, such as a User’s name, email address, address, and credit card information, only if the User requires orders to be processed from our site.

Optional Data: Emails and names may be requested from our Users if they wish to place an order, subscribe to the mailing list, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site.

Users may visit our Site anonymously. We will only collect personal identification information from Users if they voluntarily submit such information to us.

Section VIII: Opting Out of Holistic Hemp Healing Communications

We retain basic user contact information to communicate with our customers and Users about products, security, updates, and information relevant to their purchase history. Holistic Hemp Healing customers may opt-out of communications at any time by unsubscribing in any of our e-mails or by contacting us directly at

Section IX: Hosting of Holistic Hemp Healing Customer Data

Our customer data is hosted in the Squarespace services cloud.

Section X: Retention of Customer Data

We maintain all customer data until we mark Users as “inactive” or a customer deletes his or her own account. Users can delete their accounts by unsubscribing or by contacting us directly at

Section XI: How to Contact Us

If you have any questions about our Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us directly at:

Section XII: Changes to Our Privacy Policy

Holistic Hemp Healing has the discretion to update this Privacy Policy at any time. By using this Site, you signify your acceptance of this Policy. If you do not agree to this Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Policy will be deemed your acceptance of those changes. When we make changes to this Policy, we will revise the “updated” date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Last modified: 11-19-2018